Encanto Riviera | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

10 Bis Street Between 20 & 25 Ave,, Playa del Carmen, Mexico, 77710

Encanto Riviera offers modern-style decorated apartments with amenities like air conditioning, free WiFi, and kitchens. This 3-star Playa del Carmen hotel features a rooftop terrace, an outdoor pool, and barbecue facilities for guests.

Rooms & Amenities

Each apartment at Encanto Riviera includes a balcony with city views, flat-screen TV, dining area, and a private bathroom with a shower. The kitchen is equipped with a refrigerator, cookware, and kitchen utensils, allowing for convenient meal preparation.

Dining & Nearby Options

Encanto Riviera is steps away from popular bars and restaurants on 5th Avenue, enhancing dining experiences for guests. Nearby options include La Famiglia, Dona Rafa, and Kaxapa Factory, each within a 0.5 miles radius.

Leisure & Safety

Guests can enjoy various leisure activities, such as water adventures like scuba diving, or relax in the hotel's tropical garden. Safety features include a fire extinguisher, smoke detector, and security system.

Location & Transportation

Encanto Riviera is located within walking distance of landmarks like Nuestra Senora del Carmen Catholic Church and Central Square. The nearest airport is Cozumel International Airport, approximately 21.5 miles away, with bus transport options available nearby.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room Terrace

Max:

2 persons

1240 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Two-Bedroom Apartment

Max:

2 persons

1185 sq. feet

City view

Shower

Coffee machine

room details

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One-Bedroom Apartment

Max:

2 persons

755 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen400 ft

Airports

Aeropuerto de Playa del Carmen (PCM)4300 ft

Cancun (CUN) 34.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Luggage storage

24-hour services

General

No smoking on site
Free Wi-Fi
Safe deposit box

Guest Parking

Cookware/ Kitchen utensils

Spa & Leisure

Rooftop pool
Sun loungers
Garden area

Room features

Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

10 Bis Street Between 20 & 25 Ave,, Playa del Carmen, Mexico, 77710

Map view

10 Bis Street Between 20 & 25 Ave,, Playa del Carmen, Mexico, 77710

City landmarks

Av. Benito Juárez

Los Fundadores Park

3500 ft

Mall

Quinta Alegria Shopping Mall

2600 ft

Museum

3D Museum of Wonders

2600 ft

Church

Nuestra Senora del Carmen Catholic Church

2600 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

2400 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

2500 ft

Gallery

La Galeria de Playa Art Gallery

2600 ft

Zona Arqueologica Playa del Carmen

4100 ft

Avenida entre 24 y 34 calles 5a

Caminarte

2600 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

3200 ft

Beach

Kool Beach Club

4700 ft

Beach

Mamita's Beach Club

1.0 mi

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1600 ft

Museum

Museo Frida Kahlo Playa Del Carmen

1900 ft

Night club

Coco Bongo

1200 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1500 ft

Beach

Playacar

2600 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

1800 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1700 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1600 ft

Gallery

Riviera Art Gallery

1900 ft

5ta Avenida

Galeria de Arte 5ta Avenida

2000 ft

Aquarium

Aquarium Beach

2600 ft

Casino

Grand Riviera Casino

500 ft

Store

MEGA Soriana

1100 ft

Night club

Salon Salsanera

1000 ft

Shopping Area

Plaza Calle Corazon

1200 ft

Night club

Club 01

1300 ft

Night club

Mandala Playa del Carmen

1500 ft

Store

DAC Verduras y Frutas

1600 ft

Restaurants

El Naranjo

300 ft

Calle 10 Norte Bis Entre 10 Norte y 10 20 A un costado del Palacio Municipal

Dona Rafa

500 ft

Calle 10 Nte Esquina Con Av 20 Nte

Bendito Cafe

500 ft

25 Avenida Norte Mz 97

Don Sirloin

1300 ft

Constitutyentes corner with Avenida 25

Senor Frog's Playa del Carmen

500 ft

Calle Quinta Avenida Calle 22 Norte

Salade

900 ft

Ave 15 esquina Calle 10 Col.centro

Lo Spuntino

800 ft

Avenida 15 Entre Calle 10 Y 10 Bis Mza 104 Lote 4 7 A

L'Osteria Di Playa

900 ft

Calle 8 Norte Entre 20 Y 25 A Un Lado del Municipio Colonia Centro

Ay Taco

1000 ft

Calle 8 Nte Entre Calle 20 y 25 Nte

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

6.0

Location

8.4

Service

6.8

Dining

6.3

Don

United States, December 2024

6.2/10

I had a great one-night stay at Encanto Riviera. The two-bedroom, two-bathroom suite was modern and clean, with a nice balcony. While the location was perfect, just a short walk to 5th Avenue and the beach, I did notice some minor issues with the room amenities. Overall, the experience was pleasant and I'd love to come back for a longer stay.

Rooms

7.0

The room was spacious, modern, and clean with comfortable beds. However, I found the pillows a bit lumpy and wished there were blackout curtains to block out the neon lights from across the street.

Service

8.0

The staff was friendly and check-in was a breeze. I appreciated the 24-hour security, which added to my sense of safety during my stay.

Location

9.0

Encanto Riviera is ideally located, just a block away from Walmart and close to the beach. It’s convenient for picking up essentials and only a short walk to the main strip.

Dining

Facilities

7.0

The pool was small but never overcrowded, and the rooftop area had a nice view. Basic amenities were available, but I could have used a toaster or kettle in the room.

Roger

United States, December 2024

6.2/10

I had a lovely stay at Encanto Riviera. The spacious apartment offered a great layout, including a king-size bed, a living area, and even a rooftop pool with fantastic city views. However, I found the bed quite firm, and there were occasional noise disruptions from the nearby bus station and church bells.

Rooms

6.0

My apartment was huge and very clean. It had a full kitchen and a balcony to enjoy the evenings, but the bed was extremely hard, which led to some discomfort.

Service

8.0

The front desk staff was very friendly and accommodating, answering all my questions and helping me get settled quickly.

Location

8.0

The hotel is perfectly situated, just a short walk to 5th Avenue for shopping and restaurants, while being far enough to avoid the city noise.

Dining

7.0

Although I did not dine on-site, I appreciated the nearby options for classic American dishes at local restaurants.

Facilities

6.0

There were some useful facilities available, like a rooftop pool and free internet, but the room needed better kitchen supplies and utensils.

Joe

United States, December 2024

7.4/10

I had high hopes for my stay at Encanto Riviera in Playa del Carmen, but the experience fell short. The location is superb, being close to shops and the beach, yet the service and amenities left much to be desired.

Rooms

5.0

The room was clean and spacious, but the furniture was sparse and uncomfortable. I expected more than just basic accommodations.

Service

5.0

Check-in was unpleasant, compounded by unhelpful staff who were disinterested. I also faced issues with inadequate housekeeping during my stay.

Location

9.0

The location is fantastic—close to everything I needed: the beach, grocery stores, and the bus station was a huge plus for getting around.

Dining

5.0

The kitchen had the bare minimum of utensils. This made cooking difficult, especially when I had no dish soap or towels.

Facilities

5.0

Facilities like the rooftop pool were nice, yet the overall maintenance of the hotel felt neglected with some areas resembling a construction site.

United States, December 2024

6.6/10

I had a good experience at Encanto Riviera, with clean rooms and a great rooftop pool area. but there were some issues with check-in and the view from our room was disappointing. The late check-in time at 3 PM was a bit of a nuisance, and while the condo was convenient and well-located, my room faced the bus station, which marred the overall experience.

Rooms

6.0

The room was spacious and modern, with working A/C and free internet. but the view was not pleasant, and I had to request a room change due to the poor outlook. Also, the kitchen came with minimal supplies, which was a downside.

Service

6.0

The staff were generally helpful and friendly. though I did find the check-in process to be slow, and there were some communication hiccups regarding amenities.

Location

7.0

The location was fantastic, just a short walk from 5th Avenue and the beach. although it was quite noisy at times, especially being close to the ADO bus station.

Dining

5.0

I didn't dine at the hotel during my stay. but I appreciated the proximity to local grocery stores for supplies.

Facilities

7.0

The rooftop pool was a nice feature. too bad it felt more like a large hot tub than a pool, but it was never overcrowded.

Charles

United States, November 2024

5.6/10

I had a mix of experiences during my stay. The location is fantastic, just a short walk from the bustling 5th Avenue and close to a supermarket. However, I found the bed extremely hard, and the noise from the nearby bus station and church bells at odd hours was quite disruptive. The rooftop pool was a nice touch, but the spotty Wi-Fi made it challenging to enjoy my favorite shows.

Rooms

6.0

My apartment was spacious and clean with a full kitchen, but the hard bed and lack of pillows made it uncomfortable. Also, there was no oven, and I struggled with the not-so-great Wi-Fi connection.

Service

7.0

The front desk staff were welcoming and accommodating. However, I was disappointed by the lack of English from some staff members, which limited my ability to get help when needed.

Location

9.0

The location is perfect for exploring Playa. It's close enough to the beach and main attractions while still being a quiet retreat. I loved being near great little restaurants as well.

Dining

8.0

While I didn’t eat at the hotel, the nearby restaurants offered fantastic dining options, with many local gems just a stone's throw away.

Facilities

5.0

Facilities included a rooftop pool and a nice outdoor area, but I faced issues like water being turned off for a day and a lack of basic amenities like a toaster and proper kitchen tools.

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Encanto Riviera, Playa del Carmen

About the Hotel

Rooms & Amenities

Dining & Nearby Options

Leisure & Safety

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Guest Parking

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Location

Reviews and Ratings